Privacy policy

Your privacy is important to us. At Sequoia Pain and Spine, we are committed to respecting your privacy regarding any information we may collect at sequoiapain.com and other sites we own and operate.

Information Collection and Use

We collect personal information only when necessary to provide you with our services. We do this fairly and lawfully, with your knowledge and consent. We also inform you of the specific purpose for which we collect your data and how it will be used.

We retain collected information only for as long as it is needed to fulfill your requested services. Any data we store is protected using commercially acceptable methods to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

SMS Messaging

We may collect and use information exchanged in SMS messages to provide services such as appointment reminders, updates, and other relevant communications. Consent to receive SMS messages is specifically for this purpose and is not shared with third parties.

Opt-In: By providing your mobile number, you expressly consent to receive SMS communications related to our services. This opt-in is specific to SMS messaging and is separate from consent for other forms of communication like voice or email. Phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Opt-Out: If you wish to opt out of receiving SMS messages, you can do so at any time by contacting us directly or following the opt-out instructions provided in our SMS messages.

Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

If you have consented to receive text messages from Sequoia Pain and Spine, you may receive messages related to the following: appointment reminders, follow up messages and billing inquiries.

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

Protection of Your Phone Number: Rest assured, your phone number will not be shared with any third parties under any circumstances, except where required by law.